How to Verify a Solar Installer is Genuine — 7 Steps

Solar scams are rising in India as the market grows. Fake installers take advance payments, use substandard panels, and disappear. Here's how to protect yourself.

Step 1: Check MNRE Empanelment

For PM Surya Ghar subsidy, the installer must be empanelled by MNRE or your state DISCOM. Check at:

  • pmsuryaghar.gov.in — search empanelled vendors by state
  • Your DISCOM website — approved vendor list
  • Ask for the empanelment certificate directly

Step 2: Verify GST Registration

  • Any solar company doing business must have GST registration
  • Ask for their GSTIN number
  • Verify at gst.gov.in — check if it's active and matches their business name

Step 3: Check Google Reviews & Ratings

  • Search "[Company Name] solar reviews" on Google
  • Check Google Maps listing — real companies have real reviews with photos
  • Look for recent reviews (last 6 months) and responses from the company
  • Be suspicious of companies with only 5-star reviews and no negative feedback

Step 4: Visit Their Physical Office

  • Genuine solar companies have a real office — visit before signing
  • Check if they have showroom panels, inverters, equipment on display
  • Verify address matches their GST and MNRE registration

Step 5: Ask for References

  • Request contact details of 3 recent customers in your city
  • Call them — ask about installation quality, timeline, and after-service
  • If possible, visit one installation site

Step 6: Get Everything in Writing

  • Formal quotation on company letterhead with seal
  • Detailed bill of materials (panel brand, model, wattage; inverter brand, model)
  • Payment terms — never pay more than 30% advance
  • Written warranty document (panel + inverter + installation)
  • Timeline commitment in writing

Step 7: Watch for These Red Flags

  • Promises unrealistically high generation figures
  • Guarantees subsidy without proper application process
  • Insists on 100% advance payment
  • No written contract — verbal agreement only
  • Can't show BIS certificate for panels
  • Pressure tactics — "offer valid only today"
  • Uses WhatsApp only — no formal email communication

Where to Report Solar Fraud

  • National Consumer Helpline: 1800-11-4000
  • Cyber crime portal: cybercrime.gov.in
  • MNRE grievance: mnre.gov.in/complaint
  • Local consumer court